Terms and Conditions

Carolyne Oates Paediatric Occupational Therapy Practice – Terms and Conditions

The Carolyne Oates Paediatric Occupational Therapy Practice (the ‘Practice’) operates from Unit 1, Hercules House, Calleva Park, Aldermaston, Berkshire, RG7 ADN and uses the childot.co.uk domain for its website services.

Please read these Terms and Conditions carefully.  By using or interacting with this website you are agreeing to the Terms and Conditions given below.

To register, provide comments or content, request information or services via a contact form, book events, assessments or treatments, or use any materials from the Practice you must be at least 21 years of age.  You must ensure that the details provided by you on registration or submitted via a contact form at any time are correct and complete and you must inform us immediately of any changes to the information that you provided.

Our Terms and Conditions were last updated on 05/01/15 and apply to all users of our website services.

1. Using our website

1.1.    This web site is operated by the Practice (“we”, “us” or “our”).  By using the childot.co.uk website you are bound by these terms and conditions.  All uses of this website are governed by these Terms and Conditions.  The Terms and Conditions governing any given use or booking will be those in effect at the date of your booking or specific use.  If you use services or make bookings after we have published any changes to these Terms and Conditions, you will be bound by those changes. Accordingly, you should check our Terms and Conditions each time you use our services to ensure that you understand the precise terms and conditions applicable to your site visit or booking.  To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date that these Terms and Conditions were most recently updated at the top of our Terms and Conditions.

1.2.    You must be 21 years old or over and must have registered with the website in order to participate in any aspect of our service except: browsing or downloading information or content from our website or making enquiries.

2. Warranties and our Liability

2.1.    Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, breach of contract or breach of statutory duty, nor will any of these terms restrict any of your statutory rights.  For further information about your statutory rights, contact the Citizen’s Advice Bureau.

2.2.    We will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, breakdown of equipment or  road traffic problems.

3. Privacy

3.1.    To help us ensure that we can continue to provide a quality service we record all email communications that we send or receive.  Full details of the information we collect and ways in which we use information is contained in our Privacy Policy.

3.2.    We respect your privacy.  The personal information that you give us is held with care and security.  We do not sell, rent or transfer this information to third parties.  Full details can be found in our Privacy Policy.

3.3.    If you register to use additional services on the childot.co.uk website you will be asked to create a password.  You must keep this password confidential and must not disclose it or share it with anyone.  You will be responsible for all activities that occur or are submitted under your password.  Please keep your password secret, as you are entirely responsible if you do not maintain the confidentiality of your password.  You are entirely responsible for all information given to us under your e-mail address in combination with your password. You must immediately notify us of any unauthorised use of your e-mail address and/or password or any breach of security known to you.

3.4.    If you know or suspect that someone else knows your password you should notify us by contacting us at the Practice immediately.

3.5.    If the Practice has reason to believe that there is likely to be a breach of security or misuse of the childot.co.uk website, we may require you to change your password or we may suspend your account.

4. Customer Complaints

4.1.    Any customer complaints should be addressed in the first instance to Carolyne Oates at carolyne.oates@childot.co.uk.  Upon request, we can provide you with information regarding our complaints handling process.

5. Limitations

5.1.    You may not use the childot.co.uk website for any of the following purposes:

a)      Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;

b)      Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;

c)       Gaining unauthorised access to other computer systems;

d)      Interfering with any other person’s use or enjoyment of the childot.co.uk website;

e)      Breaching any laws concerning the use of public telecommunications networks;

f)       Interfering with or disrupting any website connected to the childot.co.uk website; and

g)      making, transmitting upload onto the childot.co.uk website electronic copies of materials protected by copyright without the permission of the owner.

5.2.    The Practice reserves the right to refuse to post material on the childot.co.uk website or to remove material already posted on the childot.co.uk website.

5.3.    Additionally, you will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

a)     any claim by any third party that the use of the childot.co.uk website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;

b)    any claim by any third party that the use of the childot.co.uk site by you infringes that third party’s copyright or other intellectual property rights of whatever nature; and

c)     any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the childot.co.uk website by you.

6. Right to Cancel or Suspend Your Registration

6.1.    The Practice may suspend or cancel your registration on the childot.co.uk  website immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

6.2.    You can cancel this agreement at any time by informing us in writing.  If you do so, you must stop using the childot.co.uk website.

6.3.    The suspension or cancellation of your registration and your right to use the childot.co.uk website shall not affect either party’s rights or liabilities.

7. General

7.1.    If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

7.2.    All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us.  You are permitted to use the material data and content only for your personal use in making enquiries or using services through the Practice, but you may not otherwise copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on the childot.co.uk website without our prior written permission.  The Practice may impose a fee on any proposed use of the material data and content contained on its website, other than for making enquiries or using services through the childot.co.uk website.

7.3.    You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

7.4.    If you breach these Terms and Conditions and childot.co.uk ignores this, the Practice will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

7.5.    The Practice shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

7.6.    A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists outside that Act.

8. Amendments

8.1.    We may update these Terms and Conditions from time to time and any changes will be notified on the childot.co.uk website.  These changes will apply to the use of the childot.co.uk website after we have given notice.  If you do not wish to accept the new Terms and Conditions you should not continue to use our website.  If you continue to use the childot.co.uk website after the date on which the change comes into effect, your use of our website indicates your agreement to be bound by our new Terms and Conditions.

9. Website Availability

9.1.    Although childot.co.uk aims to offer you the best service possible, the Practice makes no promise that the services at the childot.co.uk website will meet your requirements.  The Practice cannot guarantee that our service will be fault free.  If a fault occurs in the service you receive, you should report it to our Practice Manager as soon as possible at richard.oates@childot.co.uk.  We will attempt to correct the fault as soon as we reasonably can. Your access to the childot.co.uk website may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services.  Whenever this occurs, the Practice will attempt to restore the service as soon as it can.

10. Applicable Law

10.1.These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.